Safety meets competence

Good advice and support keep customers happy. Everywhere.

We have found the optimum criterion for our work: Your satisfaction.

If we do something, we do it thoroughly. This is true especially for our service. The wide range of products we offer you would not be of any use without the appropriate advice and support. We assure you both pre- and aftersales support. This is further confirmed by the accreditation according to DIN EN ISO / IEC 17025 that we have already applied for. Do you have a question or need a loaner device or other support? Let us know, we will be glad to help you.

Our services at a glance:

  • Calibration and maintenance

  • Regular firmware updates

  • Service for unit on loan

  • OEM spare parts service

  • Aftersales support

  • On-site service

  • Seminars and training programmes

  • Remote service

Firmware updates

All testers from SPS electronic always come with up-to-date software. We provide you with regular firmware updates to stay on the cutting edge of technology also in the course of operation of the device.

Downloads

Haven't found the right firmware? Enquire update now

Service for unit on loan

No loss of time – even if your equipment and systems are under repair or maintenance.

Numerous loaners are available from the product range of SPS electronic for the duration of the repair of your equipment. Whether they are hipot testers, insulation testers, ground bond testers, leakage current testers or multifunctional units.

We also provide a trial unit if you are unsure about the new unit you want to buy. Just let us know about it!

Enquire for unit on loan


OEM spare parts service

Using our OEM spare parts ensures optimum performance and maximum service life of your equipment. We at SPS electronic supply you with the spare parts for all device types and generations worldwide. Common spare parts are immediately available from stock. Should we not have something in stock, we will produce or procure it as quickly as possible.

For comprehensive advice on the spare parts, please contact our experts from the service team.

Enquire about spare part

Aftersales support

We start exactly there, where others give up! And that is why our service does not end with the purchase of one of our units. We want you to have long-term satisfaction with us and our products. Specially for this purpose, we have a large service team that is always on-hand with technical advice and support.

Contact our service team


On-site service

We are at your service wherever you need us! The optimum support provided by our service technicians restores the operation of your devices and customised systems. Our customer-focused field service is tailored to your needs, so as to consistently meet your technical requirements. We will work out the repair and maintenance plan jointly with you, so as to keep the downtime of your systems and equipment minimum. Our service technicians will also provide you some valuable tips and tricks for your safety testing.

Arrange an appointment

Remote service

Our service is also remotely available as an alternative to our on-site support. This saves considerable time and significantly reduces the cost especially when it comes to sites that are far away.

Download Teamviewer

Arrange an appointment

SPS electronic GmbH

How to reach us

By email, phone or personal visit.

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Service

Service hotline

The number for all (emergency) cases: +49 7907 878 327

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Calibration

Enquiry form

Write to us – we will promptly get back to you.

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